Privacy Notice

KINETIC Performance Intelligence is the data controller responsible for the personal data described in this Privacy Notice.

Legal/business name: Kinetic Flow Group under SJ Project
Registration number: RBN31357
Email: kineticflowgroup@gmail.com

If you have any questions about this Privacy Notice or how we use your personal data, please contact us using the details above.

Depending on how you interact with KINETIC, we may collect:

• your name;
• business email address and other contact details;
• company or organisation name;
• job title or professional role;
• information you provide when making an enquiry or requesting information;
• information contained in communications with us;
• information provided as part of a KINETIC Performance Assessment or consultancy engagement;
• information required to manage an existing or prospective client relationship; and
• technical information relating to your use of our website or services, where applicable, such as IP address, browser type, device information and website usage information.

We aim to collect only personal data that is relevant and necessary for the purposes described in this Privacy Notice.

We may collect personal data:

• directly from you when you contact KINETIC;
• when you submit information through our website;
• when you communicate with us by email or other channels;
• during the delivery of KINETIC services;
• when you use a KINETIC service or application; and
• through cookies and similar technologies, where applicable.

Where we obtain personal data from a source other than you, we will provide the information required by applicable data protection law, including information about the source where required.

We may use personal data to:

• respond to enquiries and requests;
• communicate with prospective and existing clients;
• provide KINETIC services;
• conduct and administer KINETIC Performance Assessments;
• provide operational analysis, insights and recommendations;
• prepare proposals, statements of work and other business documentation;
• manage contractual and commercial relationships;
• maintain appropriate business and financial records;
• improve our services and client experience;
• maintain the security and functionality of our website and systems;
• send relevant business communications where permitted by law;
• comply with legal and regulatory obligations; and
• establish, exercise or defend legal claims where necessary.

We will not use your personal data for purposes that are incompatible with the purposes for which it was collected unless permitted by law or we have established an appropriate lawful basis.

We process personal data only where we have an appropriate lawful basis under applicable data protection law.

Depending on the circumstances, this may include:

Contract

Where processing is necessary to enter into or perform a contract with you.

Legitimate interests

Where processing is necessary for our legitimate business interests, provided those interests are not overridden by your rights and freedoms.

These interests may include managing client and prospective client relationships, providing and improving our services, maintaining business operations and protecting our business.

Legal obligation

Where processing is necessary for KINETIC to comply with a legal or regulatory obligation.

Consent

Where we have asked for and obtained your consent for a specific purpose.

Where we rely on consent, you may withdraw that consent at any time.

Where you provide information as part of a KINETIC Performance Assessment, consultancy engagement or related service, we use that information to deliver the agreed service and provide associated analysis, insights and recommendations.

KINETIC is primarily focused on organisational, operational and business information.

We seek to minimise the collection of personal data and, wherever reasonably possible, assessments and analysis should focus on business and operational information rather than information about identifiable individuals.

Please do not provide special category or highly sensitive personal data unless it is specifically required for an agreed service and an appropriate lawful basis has been established.

KINETIC may use trusted third-party technology and service providers to operate its website, applications, systems and services.

These providers may support functions such as:

• website and application hosting;
• cloud infrastructure and data storage;
• email and communications;
• business administration;
• analytics and website functionality;
• security and technical support; and
• other technology services necessary to deliver KINETIC's services.

Where a third party processes personal data on behalf of KINETIC, we will take appropriate steps to ensure that the processing is subject to appropriate contractual, security and data protection requirements.

The specific technology and service providers used by KINETIC may change from time to time as our systems and services develop.

We do not sell your personal data.

We may share personal data with trusted third-party service providers where this is necessary to operate KINETIC, provide our services or maintain our website and systems.

These may include providers supporting:

• website and application hosting;
• cloud infrastructure and data storage;
• email and communications;
• business administration;
• analytics and website functionality;
• professional, legal or accounting services;
• security and technical support; and
• other services necessary to deliver KINETIC's services.

We may also disclose personal data where required by law, regulation, court order or a competent authority, or where necessary to establish, exercise or defend legal claims.

Where third parties process personal data on our behalf, we take appropriate steps to ensure that they provide sufficient guarantees regarding the protection and security of that personal data.

Some of the technology and service providers used by KINETIC may process or store personal data outside Jersey and/or the European Economic Area.

Where personal data is transferred internationally, KINETIC will take appropriate steps to ensure that the transfer is lawful and that appropriate safeguards are in place in accordance with applicable data protection requirements.

Where required, we will provide information about the relevant safeguards and the countries or organisations involved.

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including to:

• provide our services;
• maintain appropriate business and financial records;
• manage relationships with clients and prospective clients;
• comply with legal and regulatory obligations;
• resolve disputes; and
• establish, exercise or defend legal claims.

Retention periods may vary depending on the type of information and the purpose for which it is processed.

When personal data is no longer required, we will securely delete or otherwise dispose of it, subject to applicable legal and regulatory requirements.

KINETIC may use cookies and similar technologies to:

• ensure the website functions correctly;
• maintain security;
• remember preferences;
• improve user experience; and
• understand how visitors use the website, where applicable.

Where non-essential cookies or similar technologies require consent, we will request consent before using them.

You can also manage or restrict cookies through your browser settings.

The specific cookies and technologies used by the KINETIC website may change as the website develops.

KINETIC takes appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, destruction, alteration or disclosure.

We seek to apply appropriate security measures to the systems and services through which personal data is processed.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

Subject to applicable legal conditions and exemptions, you may have the right to:

• be informed about how your personal data is being used;
• request access to personal data we hold about you;
• request correction of inaccurate or incomplete personal data;
• request deletion of your personal data in certain circumstances;
• request restriction of processing in certain circumstances;
• object to certain processing;
• object to processing for direct marketing purposes;
• request portability of personal data in certain circumstances;
• withdraw consent where processing is based on consent; and
• exercise rights relating to certain automated decision-making and profiling.

These rights are not absolute and certain legal conditions and exemptions may apply.

To exercise your rights, please contact KINETIC using the contact details provided in this Privacy Notice.

We may need to verify your identity before responding to certain requests.

KINETIC uses structured methodologies, calculations and technology to support the assessment and analysis of organisational and operational information.

The KINETIC Methodology™, KINETIC Performance Assessment™ and KINETIC Operational Intelligence Engine™ support the generation of operational insights, priorities and recommendations.

These systems are designed to support professional analysis and decision-making rather than to make decisions about individuals.

KINETIC does not currently intend to make decisions about individuals based solely on automated processing where that decision produces legal or similarly significant effects on an individual.

Where automated processing or profiling is used in a way that creates additional obligations under applicable data protection law, KINETIC will provide the information and safeguards required by law.

KINETIC's website and services are intended for businesses and professional users and are not directed at children.

We do not knowingly collect personal data from children through our website.

Our website does not contain links to third-party websites or services.

KINETIC is not responsible for the privacy practices, security or content of third-party websites.

We recommend reviewing the privacy notice of any third-party website you visit.

In some circumstances, providing personal data may be necessary for us to respond to an enquiry, enter into or perform a contract, or provide a KINETIC service.

Where information is necessary for these purposes and you choose not to provide it, we may be unable to provide the relevant service or respond fully to your request.

Where providing personal data is optional, we will make this clear at the point of collection where appropriate.

We may update this Privacy Notice from time to time to reflect changes to our business, services, technology or applicable data protection requirements.

The latest version will be made available on the KINETIC website, together with the date it was last updated.

We will review this Privacy Notice regularly and update it where necessary.

If you have concerns about how KINETIC handles your personal data, please contact us first using the details provided below so that we can try to resolve your concern.

You also have the right to raise a concern with the Jersey Office of the Information Commissioner (JOIC).

The JOIC can be contacted at:

Jersey Office of the Information Commissioner
5 Castle Street
St Helier
Jersey
JE2 3BT

Telephone: +44 (0)1534 716530
Email: enquiries@jerseyoic.org

You can find further information about data protection and your rights on the JOIC website.

If you have a question, concern or request relating to your personal data or this Privacy Notice, please contact:

KINETIC Performance Intelligence
Email: kineticflowgroup@gmail.com